QTVR Virtual Reality Help
Do I have the player?
If you see the message "QuickTime is Installed" to the right you already have what you need.
If not, you can download the free QuickTime Player.
What if I can't or don't want to download the player?
You will not be able to view the virtual reality images. Sometimes there will be a regular image alternative, but not always. Look for a link to view a still image.
I've installed the QuickTime Player but I still can't see the virtual reality images. What can I do?
Browser plug-ins can be a problem sometimes. Perhaps you've downloaded the most recent version and it still doesn't work in your browser. Internet Explorer 64-bit browsers, for example, do not support the QuickTime plugin. However, if you have QuickTime or iTunes installed, you can use the "Download ..." link and choose either to view the file in one of those applications immediately or to save it and for viewing later.
Are there different kinds of virtual reality images?
We have two types on our site: spaces and objects.
In a virtual reality space you can "turn around" to look at the things around you and use links to move to different areas or find out more about what you are looking at.
With a virtual reality object you can move it around to look at it from different angles.
How do I navigate through a virtual reality space?
Click and drag your mouse left and right over the image to view a panorama of the space "around you."
How do I "handle" a virtual reality object?
Click and drag your mouse over the image to move the object and view it from different angles.
The virtual reality images won't move, what's wrong?
Virtual reality images can be quite large. They could take up to a minute or more to download completely over slower connections. You will not have full control over the images until they download completely.
The virtual reality images won't print, what's wrong?
The virtual reality images cannot be printed. If there is an option to "View Still Image" you can print the still image but you won't be able to choose your view.
I clicked on a link to view a virtual reality image but nothing happened, what's wrong?
We often display virtual reality spaces in a new window. If you have a pop-up blocker you may need to allow pop-up windows for our site. (Don't worry, we do not have any pop-up ads on our site.)
Or the window may be hidden behind other windows. You can use your taskbar (or, for Macs, the dock) to bring up a hidden window.
I've "lost" my virtual reality window. How can I get it back?
The virtual reality window may get hidden behind other windows. Check your taskbar (or, for Macs, the dock) to look for the hidden window.
If you have accidentally closed the virtual reality window, clicking on a link to re-open it will take you back to the starting point.
I'm still having problems. What can I do?
Please send a problem report to the Webmaster.
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If your problem is not addressed here, please contact the Webmaster.
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