The University of Arizona
 


Website Feedback Survey Results

We have received 44 responses to the Website Feedback Survey. Many of the suggestions made have already been implemented and we are working on many more. If you haven't yet sent in your opinions please click on the link above and take a few minutes to let us know how you feel about our site.

Questions and Responses:

How did you find out about our site?

  • search engine and arizona.com???
  • With difficulty, I had to do a web search and then modify the address of the education page to find it.
  • navigation was fast and easy
  • through google.com
  • Member I was sent the name of the institution and contact person by another curator.
  • From one of your notices.
  • exploring UofA Anthroplogies homepage
  • Through Membership
  • email message
  • By joining the Museum
  • I'm an ASM member and curious.
  • web search
  • ASM mailings
  • Not until this survey.
  • Hunted until I found it
  • From Darlene
  • I was interested in the activities of the museum and used the website to satisfy my curiousity
  • Email survey.
  • I work at the museum (student worker)
  • cruised the net
  • an announcement
  • e-mail
  • I am an employee
  • Emailing
  • I heard about it at a NAGARA session held in Portland July 2001. At the session a conference on Tribal archives was mentioned
  • upcoming events mailing
  • searching for juried exhibitions
  • Link from visittucson.org and from my son, a student
  • search engine
  • Search
  • Went looking for it
  • Yahoo search for "website redesign"
  • by looking for ASM on line
  • am member of asm

How often do you visit our site?

Visit_freqD

 

What information were you looking for?

  • Graphics to download
  • Information on using site files
  • current events, found exhibits and rare glimpses...is that all that's happening?
  • Where i could get hold of photos of Pimas
  • Musuem Store Hours
  • I was looking for Lynn S. Teague, to ask her a question on Pima pottery. I found her, but couldn't link to here email until you fixed the website. I got in touch with her about 3 weeks later.
  • I was looking for a book and information on museum spaces, etc. I did order a book that has been very helpful.
  • With sites/sources such as yours I am always looking for new leads to Hopi material. I found several references I didn't have.
  • looking for idea for a lesson plan on culture
  • Current Archaeological Work, Available Volunteer Works which might fit to my schedule.
  • content of the site
  • Museum shop
  • My granddaughter Rebecca Bommersbach is also very curious and has numerous questions
  • INFORMATION ABOUT SAVE AMERICANS TREASURES.
  • ordering information for backcopies of Kiva
  • Activities and events
  • YES: information that I put in the Archives section myself !! - it's an easy way to find dates that I previously researched and put there as the "gospel" about when the Archives was founded, when certain collections were transferred there, etc.
  • Usually attending the openings of new exhibitions.
  • I would like to know if certain petroglyph or ruin sites have been assigned a number and perhaps even been researched.
  • General information about functions, activities, collections and how volunteer are used. I found what I was looking for.
  • N/A
  • this survey
  • exhibits, resources, research
  • Inquiry reguarding specific piece that I have - wanted more information
  • general
  • Volunteering
  • About "Spanis period <Camino real>
  • this survey
  • Information about the prehistoric peoples of the southwest
  • I was looking for information on a conference on tribal archives and did not find it.
  • e-mail address and rare book auction listing
  • artist's application information for Southwest Indian Art Fair; deadline for entry; eligibility
  • As first time casual visitor, would have liked to find more gallerly pictures/info immediately. Needed stuff was too imbeded. Plus a more informative genral description on first page. Plus info about importance of this museum immediately. Visitors would be more motivated if first page welcomed people to important educational and research institution. Being affiliated with Smithsonian is important up front. In other words "sell" your great institution to newcomers first. Then provide the long list of parts of the museum for the serious and probably already informed researcher. I had no idea that an institution of this importance even existed here. I have seen Smithsonian museums in WASh. D.C. and the Museum of American INdian in New York City.Plus Mesa Verde, etc. Also suggest that you have web pages for children. Most 4th or 5th graders do a project on Amercan Indians in most every school. Many times they do not find sufficient information.
  • How to order back issues of Kiva
  • photographsof mexican people
  • Map--to find museum
  • Availability of ASM Archaeological Series individual titles
  • Photo request policy and pricing
  • To see if you were looking for help redesigning your website.
  • Staff information.
  • hopi pottery

Did you find it?

FoundD

 

How easy is it for you to find information on our site?

EasyD

 

How would you rate the content of our site?

Rate_cont D

 

How would you rate the visual appeal (the look) of our website?

Rate_look D

 

What do you like or not like about the look of our site?

  • too institutional, feels efficient but doesn't feel friendly, some of the headlines look fun but, then, open up to a really dry
  • not too busy
  • I like getting a lot of real information at site, not just photos.
  • I like that it is being updated to be current.
  • Found the layout easy to interpret. My old eyes could use text a pica or two larger.
  • I like how it quick to find a topic of intrest
  • Like-clean appearance, not too crowded.
  • Need more pictures of materials
  • There is a potential of having too much stuff.
  • MORE INVITING. MORE IMAGES ON THE 'ARCHAEOLOGICAL' RESEARCH PAGES WOULD PROBABLY HELP THE TEXT, AND COULD INCLUDE SOME ACTIVE SHOTS OF PARTICIPANTS IN ASM SPONSONRED RESEARCH. BUT, THE SMALL IMAGES DON'T DO JUSTICE TO THE ITEMS THAT ARE BEING PORTRAYED. I THINK THE BORDERS AROUND THE TAPESTY CENTER AND NAMPEYO PAGES ARE BEAUTIFUL, THOUGH
  • Simple but enough visual info and it still loads quickly
  • Seems cluttered, but by definition most websites are/must be: they're trying to direct you to all sorts of stuff. But the opening page seems repetative, with the bar at the top, and then certain of those same locations highlighted below - I think it would be better to not lead the user to think those are different things. (if this is totally unclear, call me and I'll explain). I'd like the thumbnail pictures in the Archives seciton to be enlarged. I know that the whole idea of thumbnails is to not take up space, but the size they are they look pretty crappy. How about 2x or 3x as big?
  • I haven't made time to look into available educational programs or materials that can be used in the classroom. I'm planning to make time during summer school this summer.
  • The appearance doesn't mean much. I want information.
  • I have no strong feelings about the "look".
  • [Don't Like] Some of the colors. Example: calendars.
  • It is somewhat plain
  • I like the information. I d'ont like that is'nt information in spanish language.
  • the artifacts look good, not sure how i feel about the rest
  • Same old Same old
  • I liked the clean, open, uncluttered look.
  • inconsisten with Upcoming Rare Book auction item
  • don't like color scheme or menu graphics
  • The beginning needs to be more enticing. Tell someone who knows nothing about you who you are first.!!!!!!!
  • plain
  • More concerned about content
  • tired to print out nampeyo red background stuff-only got pix not any written info

What do like most about our site?

  • Easy to use
  • its potential
  • good contact details
  • I liked the fact that you fixed it when it needed fixing. You seem concerned more about the appearance than the function. If a site doesn't give me solid information quickly, I don't care how nice it looks. Form follows function.
  • Like the rich colors in the photos
  • how everthing is layed out that I can topics at a
  • Organized, and simple
  • The links to the different collections and the associated pictures
  • Format is fairly easy
  • IT SEEMS TO HAVE SOME GOOD EDUCATIONAL CONTENT, IF NOT VERY IN DEPTH.
  • The online calendar is great. Mix between text and graphics provides acceptable load times for pages. Nice job.
  • The Nampeyo section has potential - the more pictures of artifacts with attached information, the better, as far as I am concerned.
  • Accessability.
  • The fact that it it there.
  • Its straightforward.
  • Content.
  • Interesting tidbits in each link
  • the range of information
  • Speedy reply from your staff
  • fast loading, comprehensive, well organized
  • To have information in spanish language.
  • The CAPR artifacts
  • Nothing
  • Ability to get an idea of all that was on the site quickly.
  • graphic display
  • has lots of content
  • Describes all the functions of the institution in separate sections.
  • visuals and lst of exhibits
  • nice to look at but i needed to PRINT

If you could change one thing about our site (or add one thing) what would it be?

  • It was hard to find someone to e-mail for my request. I actually had to go into the staff directory. I expected there to be an e-mail address for the head of the department after I read his bio.
  • more pictures, the nampeyo thing was neat albeit a bit dry looking
  • nothing
  • Your descriptions of what is in a given heading are kind of amorphous. A not of people don't know what material culture consists of. Talk to the ordinary
  • Nothing obvious strikes me.
  • Glossary for archaeology and anthropology; explanation, study, and research on SW archaeological sites.
  • More pictures
  • I wouldn't change a thing. I'm not a webmaster
  • SEE ABOVE…
  • email address for contacting Kiva, and information on ordering
  • Change the opening page, re: my comments above, to eliminate apparent duplication of links.
  • Using local resources for information or presentations on different subjects, etc. (Local Native Americans of different tribes)
  • Give it more flexibility and make it user friendly. If certain categories of information aren't open to the public, say so.
  • More specific informaton about activities and collections would be nice as would more focus on exhibits
  • Search link on every page.
  • add more information and links
  • more resources about collections
  • See comments above
  • better site map functions
  • Specific link to volunteer opportunities - with descriptions and contact information.
  • not sure
  • How about adding some original content?
  • prominent e-mail address
  • Purpose, mission, vision, who founded it on first page. \Give broad scope before details.
  • No email addresses or links to various depts of ASM.
  • I would like to access collections , I only saw 4 photos from each category
  • More Internet links for content you do not provide (e.g., U of AZ Press, which distributes and lists ASM Archaeological Series titles. Especially if you have no (?) sales section?
  • Contact and/or staff information
  • The architecture of the site, making it easier to navigate.
  • There should be a roster of staff with positions and emails.
  • tired to print out nampeyo red background stuff-only got pix not any written info

If you had any problems using the site, what were they?

  • just the e-mail thing: It was hard to find someone to e-mail for my request. I actually had to go into the staff directory. . I expected there to be an e-mail address for the head of the department after I read his bio.
  • I did a web search on "Arizona State Museum" and it showed up 19th on a list that included mostly ASU and State Capitol museum sites. It did return the educators page to me as number one, but that had no connection to the ASM home page. When I found the "about" page it wasn't until I got to the bottom of the page that I discovered the museum is in Tucson.
  • the rare glimpes text overlaps the images on every page...makes it unreadable
  • no
  • Neither the "Museum Store" link nor the "Where to find Us & Our Hours" link showed the store hours.
  • Couldn't send my email through the link to the curator.
  • You already know that information
  • I think I have experienced this with other sites, so perhaps it just goes with the territory, but when I was looking at the Nampeyo listing in the "In the Spotlight" section and it offered me a "button" marked HOME, I expected that to take me back to the original homepage, not just to the sub-site for Nampeyo.
  • Unable to find the particular archaeological site I wanted study more.
  • No problems
  • None.
  • See comments above
  • no problems
  • How do you find particular people/e-mails, etc if you have a question for them?
  • Nothing worth viewing
  • couldn't find artist's application information for Southwest Indian Art Fair; deadline for entry; eligibility
  • Big graphic on one of first pages with What: Who: Where: Info I needd was imbedded. Improve by doing the following:: Use Questions to interest reader in What,Where, Who started, WHen started: Why: started. ASK questions with graphic demonstrating how to find link to answers.
  • Paucity of content or links to ASM research or publications. Lack of ASM Library detail on ASM publications. E.g., if ASM Library is not, judging by their on-line catalog, shouldn't a list, or booklet exist to provide info for the entire series?
  • danged red background and white print equals NO words, only pix

Please make additional comments:

  • don't stop now!
  • Can you add more links for serious armature archaeologist and researcher?
  • I'm glad that the site is available for all ages.
  • overall, site looked fine, though a bit undeveloped. My problems were specifically with regard to Kiva & AAHS.
  • Informative, good looking site.
  • is there a map on our website? Showing where we are in Arizona, then where we are in Tucson (including where the airport is), and finally a detailed map of WestCampus, with street names and parking locations. I've got written directions to parking and handicapped parking in the Archives section, but there should be a link to that on the opening page.
  • When I tried to reach someone by phone, I got a long line of voicemenus. Please, put a human (hopefully one that can think) on the phone.
  • Why not use the site to better promote the museum to the public? ? One way is publish a schedule of activities and exhbits and to provide more information about ongoing projects that would be of interest to the public.Some discussion of how you use volunteers would be hellpful.
  • See comments above.
  • Information I wanted was not there A "contact us" needs to be on the site and then someone at your end direct it to the right person Did no cruise the entire site so would be unfair to rate this question I am a member -joined when we were here in February for Gem festival and loved your Native American Artists show
  • The home page could use additional links and better guidance as to the contents of the site. Drop-down lists would serve well for quick access to various content areas. The top frame takes up too much space on the page, reduce it in size, or perhaps load the frame to the left side of the page
  • This survey gave me difficulty. Q. 3a. I usually find what I want very easily. This time, I didn't.
  • On the whole, the site is great. I realize it's still in progress, and I applaud the look and feel of it. I'd like more info., but I realize that takes input on the part of the different departments. All in all, I applaud you. Thanks!!
  • Perhaps you should stop wasting time on public opinion survey and develop real content. As things stand this site is not worth its bandwidth.
  • You have excellent programs and good out reach.
  • It is nice to see that you are interested in the opinions of your visitors
  • Please tell a new visitor how to enjoy the galleries/ programs. Not just what they are.
  • Thanks for access to photos of the pots in your collection. I do think basic dimensions would be a good addition to other identifying information.
  • Wouldn't this be a plausible site for a history (with maps and links) of AZ's natural and human history? Or just a well-considered directory of links?
  • As Rights & Reproductions Manager for the Museum of ***, I am requesting information on your policy and prices of images (both emulsion and digital)

    *** indicates information removed to protect user privacy

How do you connect to the Internet?

Connect D

 

How would you rate your level of experience with the Internet?

Exper D

 

Which groups are you a part of?

Res_visD


Stud_tchr D
18% of survey respondants (8 people) identified themselves as students or teachers or both. This is a breakdown within that group.


Prof D
34% of survey respondants (15 people) identified themselves as professionals. This is a breakdown within that group.

 

Other groups:

  • techno neophyte over fifty
  • UK marketing executive
  • Member
  • Art history writer
  • graduate student/employee
  • I am a paart time Elderhostel instructor at *** (Arizona)
  • I just have an interest in Southwest archaeology.
  • anthropology student
  • Visual artist and Secretary General of *** /Spain
  • Archivist
  • UofA Alumni, Southwestern Research Institute, ***
  • Lots of interest in Southwestern anthropology/archeology. National ASsociation of Social Workers; Interest in Indian culture and how it fairs in relation to national culture.
  • artist
  • publishing, retired
  • Web Development Firm
  • aahs member and asm member

    *** information removed to protect user privacy

This Page Last Updated: 04/28/2002